This is to highlight key procedures covered in the Handbook and during Opening Day about the importance of using OnTrack for reporting attendance and transportation changes.

  1. Easy attendance notifications
    • When a student will miss all or part of a day, the office must be notified in advance at least the school day before the absence. Use OnTrack for this notification. Secondary students also need to submit a signed Pre-Arranged Absence form.
    • If a student will unexpectedly miss all or part of a day, parents need to notify the school by 8:30a that day using OnTrack. The reason must be unforeseen and legitimate, or the absence will be marked as unexcused.
  1. Easy notification for temporary transportation changes

If a student needs a temporary change in their afternoon routine, the deadline to notify ECA is 11:00a.

  1. If OnTrack is not working

Send an email to attendance@eca.edu.co in advance (for pre-arranged absences) or by 8:30a the same day.

Additional information can be found in the Handbook starting on page 15. If you need help with how to send a notification using OnTrack, read this tutorial (in Spanish). If you need additional help, contact operations@eca.edu.co.

If you would like to know more about the app, check out the resources on their website: https://ayuda.ontrack.global/

2

2 comments

  1. Andrea Hernández Báez

    Agradecemos su apoyo para validar si la plataforma esta en funcionamiento ya que se a creado y registrado el usuario pero no permite ingreso

Leave a Reply

Your email address will not be published. Required fields are marked *