This is to highlight certain key procedures covered in the Handbook and during Opening Day about the importance of using OnTrack for reporting attendance and transportation changes.

  1. Easy attendance notifications
    • When a student will miss all or part of a day, the office must be notified in advance at least the school day before the absence. Use OnTrack for this notification. Secondary students also need to submit a signed Pre-Arranged Absence form.
    • If a student will unexpectedly miss all or part of a day, parents need to notify the school by 8:30a that day using OnTrack. The reason must be unforeseen and legitimate, or the absence will be marked as unexcused.
  1. Easy notification for temporary transportation changes
    • If a student needs a temporary change in their afternoon routine, the deadline to notify ECA is 11:00a.
  1. If OnTrack is not working

 

Additional attendance information can be found in the Handbook starting on page 15. If you need help with how to send a notification using OnTrack, read this tutorial (in Spanish). If you need additional help, contact operations@eca.edu.co.

If you would like to know more about the app, check out the resources on their website:

https://ayuda.ontrack.global/

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2 comments

  1. Andrea Hernández Báez

    Agradecemos su apoyo para validar si la plataforma esta en funcionamiento ya que se a creado y registrado el usuario pero no permite ingreso

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